Naateq understands your customer's dialect, answers their questions, sends them a PDF quote, then passes the serious buyers to you. And it knows your products and your prices.
We set it up and run it for you within 24 hours, and you start with 14 days free. After that, from SAR 99 a month.
By our estimate, a person answering WhatsApp costs you SAR 4,000 to 6,000 a month, works eight hours, takes leave, and if they quit after a year you start training someone new from scratch. Every night some messages go unanswered, and you don’t know how many.
It handles the repeat questions, which are most of what you get, and passes the rest to you. Every conversation is saved, so in the morning you know who messaged you overnight and what they asked for.
Your products, prices and customers’ recurring questions, and where you want it to stop and call you. No fee, no commitment.
We connect it to your number, teach it your products and prices, and set the rules that stop it getting a price wrong or committing to anything in your name.
It starts answering your customers, and escalation and payment alerts come to your WhatsApp. We stay with you and adjust whatever needs it, and you pay nothing until the trial ends.
The AI only writes the reply. The price comes from your price list: 12 meters × SAR 350 = 4,200, a number you can check with a pen. The discount limit is fixed in the system itself, so it won't go past it no matter how hard the customer pushes or says "the manager approved it." Try it yourself on the demo page.
“need something that brings in customers” reads to it as buying intent, and it carries on from there. It reads spelling mistakes and mixed Arabic and English the way your customers write them, and replies in clear Arabic the whole Gulf understands.
A formal PDF with a document number and a calculated total, issued inside the conversation itself. And the contract reaches the customer only when you press send.
Once you approve the contract, the system calculates the payment due from your schedule (50%, or 50/30/20) and sends the link through Moyasar, Paylink or Tap. It marks the payment as paid when the gateway itself confirms it, even if the customer wrote “I’ve transferred it” before that.
It asks the qualifying questions itself, logs every lead with their stage and source, and hands you the ones worth your time.
A request outside its authority, a discount above the cap you set, a complaint, a customer asking for a person, or a question it can't answer. When that happens, you get an alert on WhatsApp with the reason for the handoff.
One system, but its knowledge is built from your business, because the question a shop gets isn’t the question a clinic gets.
How much is this? Do you have it in L? Where’s my order?
It answers with the price from your catalog right away, so the customer never hears "we'll get back to you after review." Reading stock from Salla or Zid is something we build on request.
Any appointments tomorrow? How much is a cleaning?
It takes the appointment details and sends them to you to confirm. It doesn't diagnose or give medical opinions, and it passes medical questions to the doctor.
Looking for a flat in Al Yasmin, up to 900k
It filters by budget, district and unit type, so no viewing is wasted on someone who isn’t buying.
I need a 140 m² flat finished, how long will it take?
It collects the size, type and location, and sends a preliminary quote before you’ve picked up the phone.
Buffet for 80 people on Thursday
It takes the numbers, date and location even late at night, and you find the order complete in the morning.
How much is the course? Can I pay in instalments?
It answers on your own terms right away, and logs each interested lead with their stage so nobody gets lost in the archive.
It’s also built for hotels and serviced apartments, salons, scrapyards and spare parts, delivery, and auctions.
Your business isn't on the list? We set it up on what you know.
Start your free trial
Today, alerts come to your WhatsApp and we send you a report every month. The dashboard is in development and goes to subscribers as soon as it's ready. The images here are a preview of what you'll see in it.
Coming soon: the Naateq app for iPhone and Android
The same agent, with the same knowledge and prices, on every channel.
Instead: A Snapchat-specific link you put in your profile, stories and ads, which opens WhatsApp with a ready-made message. The system records the customer as “from Snapchat”, so Snapchat shows up in your report as a number of customers, and you can tell whether it’s worth your time.
Instagram and Messenger need Meta to approve your account before they can be switched on. After that, Meta allows replies within 24 hours of the customer’s last message, then the agent waits for the customer’s next message. If a reminder can’t be sent because of this, we let you know.
Each platform has its status: ready today, or built on request.
And if you are comparing offers before you decide, the Blog explains the difference between the categories and their prices. And if you’re already a customer, the Learning Centre explains every screen with screenshots.
Built on request: Salla, Zid, Google Sheets, WhatsApp Business API (the official connection), Shopify, WooCommerce, Daftra, Qoyod, Foodics, Rewaa, Fatoora, Zapier and Webhooks. The full directory, with every platform and its status
Disclosure and handoff to a person are fixed in the system itself. They are never left to the AI's judgment.
Oracle is a registered trademark of Oracle and/or its affiliates. The names Postgres and PostgreSQL and the Slonik Logo are trademarks or registered trademarks of the PostgreSQL Community Association of Canada, and used with their permission.
Both are useful, for different purposes, and it’s better to know the difference before you pay.
You subscribe, build a flow by drag-and-drop, and launch today. Excellent if your customers ask alike questions, your answers are fixed, and you need no connection to your own systems.
A discovery session, then we set it up on your products, prices and tone. Setup takes a day at the start, and after that it answers every customer with knowledge of your business.
If an off-the-shelf platform is enough for you, it is the cheaper choice, and we'll tell you so on the call.
You start with 14 days free from the day the agent goes live, then pay month to month and cancel anytime.
99 SAR/month
No setup fee
199 SAR/month
No setup fee
Custom For high volumes
Setup priced by scope
The monthly fee covers running, hosting and monitoring, AI costs and WhatsApp message fees, free updates to your knowledge and prices, and support on business days. Prices exclude VAT.
It works on WhatsApp like a bot, but it's an AI agent. A typical bot sends a canned reply when the customer types a certain keyword. Naateq understands the customer's question in their dialect, answers from what it knows about your business, calculates the price from your price list, and passes you anything outside its scope.
No. The price is calculated from your price list, and the AI only writes the sentence. It won't issue a quote outside the range you set for that type of request.
It says it doesn't know and passes the question to you instead of guessing. You get an alert on WhatsApp, and when you send us the answer we add it to its knowledge free of charge.
Within 24 hours of receiving your business details: your products, prices, and customers' common questions. The longest part is usually gathering that information and agreeing on what the agent will and won't say.
No. We set up the agent, run it, host it inside Saudi Arabia and monitor it, and we fix it if it stops. Running on your own server is an option on Professional and Enterprise for businesses that want conversations to stay in-house, with the server at their cost.
Today Naateq runs on your current number through an unofficial connection. It's faster, but it carries a real risk of a ban. The official connection through the WhatsApp Business API is something we build on request. We explain the difference in the session and pick what fits your size.
You do. Your customer data belongs to you, and we hand you your complete files on request. When it runs on your own server, the conversations stay with you.
Yes, and it replies in clear Arabic the whole Gulf understands. The easiest way is to try it yourself: write to it in your own dialect on the demo page.
Your subscription is monthly and you can cancel anytime. Cancellation takes effect at the end of the paid month. No annual commitment and no termination fees, and we hand over your records and data. The first 14 days are free, so you don't pay before trying it on your customers.
No. It handles the repetitive questions, which are most of what you get, and passes the rest to you. The best results come from keeping one person to follow up on what’s passed to them, instead of a team answering “how much?” a hundred times a day.
Message it on the demo page and see how it replies, prices the order and sends the quote. If it works for you, we get it running on your number within 24 hours, and the first 14 days are free.
